Question 1

Where are your lollies made?

Accepted Answer

We stock a range of Australian-made and imported lollies from trusted confectionery manufacturers. Each product page includes the country of origin where available.

Question 2

Do you sell Australian favourites?

Accepted Answer

Yes! We stock many classic Australian favourites along with popular international treats, seasonal products and limited-edition lollies.

Question 3

Are your lollies fresh?

Accepted Answer

Absolutely. We source our products from reputable suppliers and regularly replenish our stock to ensure our lollies are as fresh as possible.

Question 4

Do you offer sugar-free lollies?

Accepted Answer

Yes. We stock a selection of sugar-free confectionery suitable for customers looking to reduce their sugar intake. Please check the product descriptions and ingredients before purchasing.

Question 5

Do you have gluten-free lollies?

Accepted Answer

We carry a range of gluten-free lollies. Products are clearly labelled where the manufacturer has confirmed they are gluten-free. Please check the product descriptions and ingredients before purchasing.

Question 6

Are your lollies nut-free?

Accepted Answer

Some products are made in facilities that handle nuts. Please read the ingredient list and allergen information on each product before consuming. If the information has been provided to us, we will also have a note about nuts on the product details page.

Question 7

Do you sell vegan or vegetarian lollies?

Accepted Answer

Yes. We offer a growing range of vegan and vegetarian-friendly confectionery. You can browse these products in the relevant category.

Question 8

How should I store my lollies?

Accepted Answer

Store your lollies in a cool, dry place away from direct sunlight. Avoid excessive heat, which may cause some products to melt or lose their texture.

Question 9

What is the shelf life of your products?

Accepted Answer

Shelf life varies depending on the product. We aim to supply products with a generous best-before date, which is shown on the packaging.

Question 10

Do you stock limited edition or imported lollies?

Accepted Answer

Yes. We sometimes source exciting imported confectionery and limited-edition products. Stock changes frequently, so check please back often or sign up to the newsletter to find out about our next offer.

Question 11

Can I buy individual lollies?

Accepted Answer

Some products can be purchased individually, while others are sold by a minimum weight, bag or box.

Question 12

Are prices GST inclusive?

Accepted Answer

Yes. All prices displayed on our website include GST where applicable.

Question 13

Do you sell lollies in bulk?

Accepted Answer

Yes. Many of our products are available in bulk quantities, making them ideal for parties, events, schools, businesses and fundraising.

Question 14

Can I create my own mix?

Accepted Answer

Yes! You can choose from a wide variety of lollies to create your own custom mixed bag, subject to product availability. Use the Pick 'n' Mix to create your bag of mixed lollies.

Question 15

Can I order lollies for weddings or events?

Accepted Answer

Yes! We can supply lollies for weddings, birthdays, baby showers, corporate events, school functions and candy buffets.

Question 16

Do you offer gift boxes?

Accepted Answer

Yes. We offer a range of gift boxes, hampers and themed confectionery gifts suitable for birthdays, holidays and special occasions.

Question 17

Do you offer wholesale pricing?

Accepted Answer

Yes. We offer wholesale pricing for eligible businesses, schools, event organisers and retailers. Please contact us to discuss your requirements.

Question 18

Do you cater for corporate events?

Accepted Answer

Yes. We can supply bulk confectionery, branded gift packs and custom lolly selections for businesses and promotional events.

Question 19

How quickly will my order be dispatched?

Accepted Answer

Most orders are dispatched within 1–2 business days. During busy periods, dispatch times may be slightly longer.

Question 20

Do you deliver Australia-wide?

Accepted Answer

Yes. We deliver to most locations throughout Australia using trusted Australia Post postal services.

Question 21

Can I track my order?

Accepted Answer

Yes. Once your order has been dispatched, you'll receive a tracking number via email so you can follow its progress. Link to track your order.

Question 22

What happens if my lollies arrive damaged?

Accepted Answer

Please contact us within 24 hours of receiving your order with photos of the damaged items and packaging. We'll work with you to resolve the issue as quickly as possible.

Question 23

Can I return my order?

Accepted Answer

Due to food safety regulations, we generally cannot accept returns of confectionery unless the products are faulty, damaged or supplied incorrectly.

Question 24

How can I contact customer service?

Accepted Answer

You can contact our friendly team via email, phone or our online contact form. We're happy to help with product recommendations, order enquiries and special requests.

Frequently Asked Questions

Products & Ingredients

Ordering & Custom Mixes

Delivery & Tracking

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